Return Policy
At Solsero, we want you to be completely satisfied with your purchase. If for any reason you're not entirely happy with your order, we offer a hassle-free return policy to ensure your peace of mind.
You have up to 30 days from the date of delivery to return eligible items for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Initiating a return is simple. Just contact our customer service team at support@solsero.com with your order number and details of the item(s) you wish to return. We'll guide you through the return process and provide a return shipping label if necessary.
Once we receive and inspect your returned items, we'll process your refund or exchange promptly within 1-3 business days. Refunds will be issued to your original payment method. Please note that a restocking fee of no more than 20% may apply if the returned products do not meet our requirements or are not in their original condition.
If you have any questions or concerns about our return policy, please don't hesitate to contact us at support@solsero.com. We're here to assist you every step of the way.
Thank you for shopping with Solsero.
Warm regards,
The Solsero Team
You have up to 30 days from the date of delivery to return eligible items for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Initiating a return is simple. Just contact our customer service team at support@solsero.com with your order number and details of the item(s) you wish to return. We'll guide you through the return process and provide a return shipping label if necessary.
Once we receive and inspect your returned items, we'll process your refund or exchange promptly within 1-3 business days. Refunds will be issued to your original payment method. Please note that a restocking fee of no more than 20% may apply if the returned products do not meet our requirements or are not in their original condition.
If you have any questions or concerns about our return policy, please don't hesitate to contact us at support@solsero.com. We're here to assist you every step of the way.
Thank you for shopping with Solsero.
Warm regards,
The Solsero Team